Luminair Support
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How does Luminair work?
Luminair transmits DMX control data over Wi-Fi (or ethernet through 3rd party adapters), via Art-Net and/or sACN E1.31 protocols, to compatible interfaces or nodes on the same local network. Luminair works directly with any Art-Net or sACN DMX-et...
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Where can I download the Luminair user manual?
Luminair's user manual can be downloaded from the following link. It covers both Standard and Pro versions.
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When Luminair isn't running, will my lighting fixtures be affected?
No, most Art-Net and sACN E1.31 to DMX interfaces will continue to output the last DMX signal transmitted, either by default, or through an option in the interface's configuration utility.
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Are Luminair for iPad and Luminair for iPhone separate apps?
Luminair is a universal app for all iOS and iPadOS devices running iOS 14 or greater.
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Which Art-Net or sACN interface do you recommend?
Luminair works with all Art-Net to DMX and sACN E1.31 to DMX interfaces. We don't recommend a specific brand or model over others as it's difficult to pick one the fits all users needs. Basic functionality (DMX Output) will be equivalent across a...
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Where can I download LCompanion?
LCompanion for Mac OS X has been discontinued as of Luminair 3, but is still available for download at the following link. http://synthe-fx.com/downloads/files/lcompanion/LCompanion.dmg Please note that this app is provided strictly as-is for use...
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I'm a fixture manufacturer. How can we get our lights added to your library?
Luminair uses Carallon's fixture library data. If your lights are already supported in that library, then we already have profiles included. If your lights aren't currently included in the library, then please contact us at https://support.luminai...
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How do I upgrade from Hue to HomeKit?
Philips discontinued their official Hue SDK framework for iOS, and as a result we have removed it in Luminair 4 and replaced it with native Apple HomeKit support. HomeKit allows you to control Hue lights alongside any other HomeKit manufacturer's ...
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Will Luminair work with any DMX-512 compatible equipment?
Yes, Luminair works with all DMX512-A compliant equipment such as lighting fixtures, control consoles, media servers and more. Luminair transmits it's DMX control data over Wi-Fi, via Art-Net and/or sACN E1.31 protocols, to compatible interfaces o...
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Will Luminair work with all DMX lights?
Yes, Luminair will work will all DMX512-A compliant lighting, when those lights are connected to an Art-Net or sACN based DMX interface. If you'd like to use "Wireless DMX", W-DMX, or any other of the many other variants of wireless DMX with Lumi...
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Does Luminair work with "Wireless DMX" lights?
If you'd like to use "Wireless DMX", W-DMX, or any other of the many other variants of wireless DMX with Luminair, you'll need to use one of the manufacturer's transmitters connected to the DMX output port of a Luminair-compatible Art-Net or sACN ...
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Will Luminair work with USB to DMX interfaces?
On iOS/iPadOS, Luminair isn't compatible with USB to DMX interfaces. It isn't possible to communicate with these devices due to lack of drivers on iOS/iPadOS. On macOS, Luminair supports one of universe of DMX via Enttec's DMX USB Protocol. This m...
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How can I hide specific control parameters?
You can hide specific control parameters from the All Controls view by double-tapping the control's name label to open the parameter options panel. Then change the "Hidden" option to ON. Note that this will hide the parameter from the All Controls...
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How can I manually adjust Amber or White values?
When using Luminair's basic Color Wheel, the app uses it's internal color engine to automatically control some values like Amber and White. To control those values manually, open the Color "Mixer" by tapping the the Mixer tap above the color cont...
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How do I change fixture mode profiles?
Luminair allows you to quickly change fixture modes, retaining any applicable intensity, color or similar data across scenes you've already programmed. To change fixture modes, select the fixture in the main side panel, and then tap the large name...
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How do I find or search for a specific parameter or scene?
To find a specific parameter or scene, you can use Universal Search. To open Universal Search, tap the magnifying glass in the main toolbar and enter the search term. Luminair will then filter the controls and/or scene views to display only items ...
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Is it possible to trigger/control Luminair from another app on the same device?
Luminair can also be controlled from other iOS apps located on the same local device using a built-in URL Scheme. This “URL Scheme” allows others apps, such as Apple’s Shortcuts, to send parameters into Luminair either during runtime or at app lau...
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Does Luminair support MIDI output/talkback?
Yes, Luminair added support for MIDI "talkback" in Luminair v4. This allows your controller to receive messages whenever Luminair faders or scenes are activated. To enable MIDI talkback, open up Luminair's Connections window and select MIDI, then ...
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Which features require a subscription for v3 users?
For v3 users, the following new features require a subscription. (No existing features from v3 require a subscription for v3 users) – Rich, Cloud-Based Fixture Library based on data licensed from Carallon– DMX Channel Slot metadata with Gobo Image...
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Why is Luminair 4 asking me to subscribe?
Luminair 4 is a "hybrid" release, meaning some features are free for existing users, while other features will require a low-cost subscription plan, due to new fixture data licensing and associated server infrastructure costs. Starting with Lumina...
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What are the differences between Luminair Standard and Pro subscriptions?
Luminair Pro is available as an upgrade within Luminair app. Both product levels give you the same core feature-set. Luminair Pro adds a number of tools designed to assist with permanently integrating Luminair into a venue or facility. Included in...
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How much does Luminair cost?
The pricing for Luminair subscriptions varies around the world, depending on region. Pricing is available under the "In-App Purchases" section of the App Store listing in your region. In the United States, it's $9.99/monthly or $99.99/yearly for L...
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Is educational pricing available?
Educational pricing is currently unavailable, however we are investigating ways of implementing this in the future. If your organization is interested in educational pricing, we'd love to hear more about your plans, so please feel free to reach ou...
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What is your upgrade policy?
As of Luminair 4, we have moved to subscription-based pricing.
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Wi-Fi/DMX Connections
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Build Fixture Profiles
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DMX Faders
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Scene Basics
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Tap to Bump
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Resize Scenes (iPad only)
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Luminair doesn't detect my Art-Net interface in Connections > Art-Net > Node > Available Nodes
Important: On iOS 14 and above, "Local Network" needs to be turned ON for Luminair in the iOS/iPadOS Settings app > Privacy. It's a new setting in iOS 14 and greater that needs to be turned on, otherwise local network communications are blocked. ...
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My DMX lights aren't reacting as expected
Important: On iOS 14 and above, "Local Network" needs to be turned ON for Luminair in the iOS/iPadOS Settings app > Privacy. It's a new setting in iOS 14 and greater that needs to be turned on, otherwise local network communications are blocked. ...
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I'm seeing lagging or choppy DMX output over Wi-Fi
If you're seeing any lagging or choppy behavior in Luminair's DMX output signal when connected via Wi-Fi, this always indicates that there is either a weak wireless connection or other interference preventing all of the network packets from arrivi...
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Smart Lights Response Times vs. DMX
While you’ll be able to control your Smart lights right alongside your DMX-controllable lighting with Luminair, there are some limitations due to the nature of the communication protocols used by these lights. When using Smart Lights within Lumi...
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I found a bug, How can I report this issue?
Found a bug? User experience is important to us and we work quickly to fix bug reports submitted by users. Please get in touch with support so we can begin looking into your issue. Please provide a detailed description of the problem and include ...
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